Privacy Policy
Last Updated: 5 June 2025
At COLOMBIANCAFE.CO.UK, your privacy is important to us. This policy explains how we collect, use, and protect your personal data.
1. Who We Are
This website is operated by Fernando Lopez, trading as COLOMBIANCAFE.CO.UK, located at 35 Church Walk, N16 8QR, London, UK. For any privacy queries, contact us at hellocolombiancafe@outlook.com.
2. What Data We Collect
We may collect:
Contact details (name, email, phone)
Delivery information (address)
Payment information (processed securely by Stripe)
Device and browser data (via cookies)
Email preferences (if you subscribe to our newsletter)
3. How We Use Your Data
We use your data to:
Process and fulfill your orders
Communicate with you about your purchase
Send newsletters and promotions (only if you opt in)
Improve our website using anonymous analytics
4. Cookies
We use cookies to personalise content, enhance user experience, and analyse traffic. By using our site, you consent to our use of cookies. You may disable cookies in your browser settings.
5. Sharing Your Data
We do not sell your data. We share your data only with trusted third-party services such as:
Stripe (payment processing)
Mailchimp (email marketing, if subscribed)
Google Analytics (site performance and behaviour tracking)
6. How We Protect Your Data
We use secure technologies (SSL, encrypted payment platforms) and limit access to your information to essential personnel and processors.
7. Your Rights (UK GDPR)
You have the right to:
Access your data
Request corrections or deletion
Object to or restrict data processing
Withdraw your consent to marketing
To exercise your rights, email us at hellocolombiancafe@outlook.com.
Experience the rich essence of Colombian coffee.
hellocolombiancafe@outlook.com
+44 7436 223 341
© 2025. All rights reserved.
Due to the nature of our products, we do not accept returns on non-faulty or opened items.
If your coffee arrives damaged, incorrect, or not as described, please email hellocolombiancafe@outlook.com within 7 days of delivery, and we’ll arrange a replacement or refund if appropriate. Please include your order number and photos of the item.
Returns Policy